Emergency Connect
For emergencies contact:
SA Police Child Protection Unit:
10111
Crime Stop:
08600 10111
LifeLine South Africa:
011 715 2000
For relationship support contact:
If things seem to be going wrong in your relationships or family life – including violence in the home or child abuse – then it’s time to get help.
Stop Gender Violence helpline 24 hrs:
0800 150 150
Gender-based violence call centre:
0800 428 428 (or *120*7867#)
Child Welfare South Africa:
0861 452 4110
Police emergency:
10111
Police (report a crime):
0860 010 111
National ambulance emergency:
10177 (or 112 on a cellphone)
Help and support from Childline: Find your province
Childline National Hotline:
08000 55555
Childline Eastern Cape:
041 484 1070
Childline Gauteng:
011 484 1070
Childline KwaZulu Natal:
031 312 0904
Childline North West:
018 299 1940
Childline Western Cape:
021 461 1113
Childline Free State:
051 401 2208
If your family is affected by HIV,
call the National Aids Helpline on 0800 012 322 or HIVSA on 011 494 1900
Family and Marriage Association of South Africa (FAMSA):
011 975 7106/7
FAMSA Bloemfontein:
051 525 2395
FAMSA Cape Town:
021 447 7951
FAMSA Dullstroom:
013 254 0158
FAMSA Durban:
031 202 8987
FAMSA East London:
043 743 8277
FAMSA Johannesburg:
011 833 2057/8
FAMSA Kimberley:
053 872 2644
FAMSA Port Elizabeth:
041 585 9393
FAMSA Potchefstroom:
018 293 2272/2297
FAMSA Secunda:
017 631 1593
FAMSA Soweto:
011 933 1301
FAMSA Tzaneen:
015 307 4833
SA Social Security Agency (SASSA) Helpline:
0800 601 011
For HIV support contact:
The best place to get help or advice is always at your local clinic or doctor. These specialist organisations can help you with HIV/Aids or TB.
Contact the National AIDS Helpline:
0800 012 322
HIVSA provides help and support if you are affected by HIV:
011 494 1900
Reach HIV 911 for referral of HIV queries to the right place:
0860 HIV 911 (0860 448 911) or sms 45080
Contact LoveLife’s toll-free youth line. Or, to get a free call send a Plz Cal Me:
0800 121 900. Or, send a Plz Cal Me from Vodacom: 1400833231023# from MTN: 1210833231023# from Cell C: 1110833231023#
National HIV Health Care Workers Hotline:
0800 212 506
The Treatment Action Campaign (TAC):
021 422 1700
Get online support for TB from that SA National Tuberculosis Association (SANTA) santa.org.za or call them in Johannesburg
011 454 0260
If you are living with HIV and need counseling, empowerment or training, call the National Association of People Living with AIDS (NAPWA). Help is available in all provinces.
011 873 7156/8
To find out if you qualify for social grants contact the Social Grants Helpline.
0800 601 011
For mental health and substance abuse support contact:
The best place to get help or advice is always at your local clinic or doctor. These other organisations can also help you with HIV/Aids or TB:
Suicide Crisis Line:
0800 567 567 or sms 31393
Depression and Mental Health Helpline:
call 0800 567 567 daily between 8am and 8pm
The South African Depression and Anxiety Group (SADAG):
011 262 6396
Mental Health Line:
011 783 1474
Substance Abuse Helpline:
0800 121314 or SMS 32312
The National Tobacco Quit Line:
011 720 3145
Alcoholics Anonymous SA National Helpline:
0861 435 722
Al-Anon (for family and friends of alcoholics):
0861 252 666
Alateen (group for young people with alcohol problems):
0861 252 666 / 021 595 4508
Narcotics Anonymous:
083 900 6962
Narconon South Africa:
011 622 3998
For help with overwhelming life challenges or suicidal feelings, speak to someone who is trained to listen.
Contact Lifeline:
LifeLine Durban:
031 303 1344
LifeLine East London:
043 743 7266
LifeLine Free State:
057 357 2746
LifeLine Johannesburg:
011 728 1331
LifeLine Klerksdorp:
018 462 7838
LifeLine Nelspruit:
013 755 2635
LifeLine Rustenburg:
014 594 1592/3158
LifeLine Vaal Triangle (Acorn Park):
016 428 1740
LifeLine Western Cape (Cape Town):
021 461 1113
LifeLine West Rand (Krugersdorp):
011 665 2281
LifeLine Zululand:
035 797 3250
For contraceptive or sexual health support contact:
The best place to get help or advice is always at your local clinic or doctor. You could visit a clinic outside of your community if you feel your health problem is embarrassing.
For contraception and family planning info and services, call Marie Stopes clinics:
0800 117 785
Want to know more about Medical Male Circumcision?
SMS ‘MMC’ to 43740
Call the Emergency Contraception Hotline to hear pre-recorded info that could help you
0800 246 432
Call the LoveLife Sexual Health line 24hours if you need help or have questions.
0800 121 900